ESI recognizes the importance of protecting the personally identifiable information you provide to us, such as your full name, mailing address, telephone number and/or e-mail address ("Personal Information").
The eScrip suite of secure applications requires users to provide contact information (like their name and email address), unique identifiers (like their group or supporter ID), financial information (like their account or credit card numbers), and demographic information (like their zip code). We use customer contact information to send the user information about our company and possible promotional material from some of our merchant partners. The customer’s contact information is also used to contact the visitor when necessary. Financial information that is collected is used to check the users’ qualifications for registration with the program. Unique identifiers (such as group or supporter ID) are collected to verify the user’s identity and for use as account numbers in our record system. Demographic and profile data is also collected at our site. We use this data to tailor the visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
We may offer a referral service so that we can tell one of your friends about our Site or services by forwarding certain marketing communications and/or emails to an individual you believe may be interested in our products and services.
Like many websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and click stream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users movements around the site and to gather demographic information about our user base as a whole. After collection, during our processing of the data, we link this automatically-collected data to the Personal Information that we hold.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session and persistent cookies on this Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file. We use persistent cookies to store your log in information so that you don't have to enter it more than once per visit to use our Site. Persistent cookies also enable us to track and more effectively target the interests of our users to enhance their experience of this Site. If you reject persistent or session cookies, you may still use our Site, but your ability to use some areas of our Site, such as cash back rewards, contests or surveys, will be limited. You may learn about how to remove persistent and/or session cookies by visiting the Interactive Advertising Bureaus website, allaboutcookies.org. We link the information we store in cookies to any Personal Information that we gather about our users.
We may combine the information you submit under your account with other information from other services and/or received from third parties, including from our merchants to better target our advertising and to improve the quality of our services.
To identify you as a user of our service(s);
To provide the services and offerings that you request, to communicate with you regarding such services and offerings (including sending you service-related emails), to facilitate your transactions with our merchants and to provide customer support relating to such services and offerings;
To ensure the proper functioning of the Site and our services;
to meet our research and product/service development needs and to improve our Site, services and offerings;
To personalize your experience, including targeting our services and offerings to you. We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a summary of your preferences. We tie your Personal Information and/or your usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
We may match information collected from you through different means or at different times, including, for example, information collected online and offline, and use such information along with information obtained from other sources, including third parties.
To do this, it is often necessary to share this information with carefully selected vendors and business partners we work with, such as companies that perform marketing services and other business operations for us.
We may disclose your Personal Information under the following conditions:
To our participating merchants to enable them to track which of their customers use our Service. Data shared with such third parties may include name, email address and/or mailing address; and to our group companies to enable us to provide the services to you, to third parties who process rebate check payments, hosting companies, content providers and software and/or hardware vendors who may have access to our databases.
We may disclose certain information about you such as first name, first initial of last name and city/town of residence publicly as an example of representative savings and/or to identify you as a user of our service.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The transfer of confidential information such as credit card numbers and financial data are communicated via state of-the-art encryption. Our Web server and database reside behind a firewall in a secure datacenter with fault tolerance, offsite backup and fire protection. We maintain a multi-tiered system with no direct access to the database.
This information can also be faxed to us at 530-268-4843 or mailed to
ESI, 10091 Streeter Road, Auburn, CA 95602
You acknowledge that we may need to host or store data outside of your country of residency, and in particular in the United States of America. Although we cannot guarantee the same level of protection for your personal information as may be afforded in your country, and despite the risks entailed with on-line communications, we take every reasonable precaution to protect your personal information.
We take reasonable steps to ensure that the Personal Information we collect and process is accurate, complete and current, but you may contact us via email to correct or keep up to date your Personal Information. This information can also be faxed to us at 530-268-4843 or mailed to